Terms and Conditions

1. Introduction

Welcome to the Billiani S.r.l. company website. These Terms and Conditions (hereinafter “Terms”) govern the use of the Website and the purchase of products (hereinafter “Products”) by users and customers (hereinafter “User” or “Users”). By using the website, the User agrees to comply with these Terms.

2. Information about the Company

“the company Billiani S.r.l., with registered office in Via della Roggia 28 – 33044 Manzano (UD), Italy, VAT number 01712230307
Contact information:
info@billiani.it”

3. Acceptance of the Terms

The use of the website and the purchase of Products implies acceptance of these Terms. If you do not accept these Terms, please do not use the website.

4. Registration and Account

4.1 To place an order, the User can register by creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
4.2 You agree to provide accurate, current and complete information during registration and to keep such information updated.

5. Orders and Payments

5.1 Orders can be placed directly through the website. After completing an order, you will receive a confirmation email with the order details.
5.2 Product prices are indicated on the website and may be subject to change without notice. The applicable price will be the one in effect at the time of the order.
5.3 Payments can be made by credit card, PayPal, bank transfer or other methods indicated on the website.

6. Shipping and Delivery

6.1 Billiani S.r.l. ships the Products in Italy and other countries indicated on the website.
6.2 Delivery times are indicative and not binding. Billiani S.r.l. is not responsible for delays in delivery due to force majeure or other circumstances beyond its control.
 6.3 Shipping costs are indicated at the time of purchase and may vary based on the destination and type of product.

7. Right of Withdrawal and Returns

7.1 The User has the right to withdraw from the purchase within 14 days of receiving the Products, without having to provide any reason, pursuant to Legislative Decree 206/2005 (Consumer Code).
7.2 To exercise the right of withdrawal, the User must send a written communication to Billiani S.r.l. by email, registered mail or certified mail.
7.3 The Products must be returned intact, in their original packaging and with all accessories. The return costs are borne by the User, unless otherwise agreed.

8. Guarantees and Assistance

8.1 All Products sold by Billiani S.r.l. are covered by a 24-month legal guarantee of conformity pursuant to Legislative Decree 206/2005.
8.2 In the event of a lack of conformity, the User has the right to have the product brought into conformity, free of charge, by repair or replacement.

9. Liability

9.1 Billiani S.r.l. is not liable for damages resulting from improper use of the Products.
9.2 Billiani S.r.l.’s liability for any complaint relating to the Products is limited to the amount paid by the User for the Products themselves.

10. Protection of Personal Data

10.1 Billiani S.r.l. processes the personal data of Users in accordance with the legislation in force on the protection of personal data (Regulation (EU) 2016/679 – GDPR).
10.2 For more information on the processing of personal data, please consult our Privacy Policy available on the Site.

11. Changes to the Terms

11.1 Billiani S.r.l. reserves the right to modify these Terms at any time. The changes will be effective from the moment of their publication on the Site. The User is required to periodically consult the Terms to be informed of any changes.
11.2 Billiani S.r.l. also reserves the right to block, cancel or suspend user accounts due to any reports received from them regarding illicit conduct and/or conduct contrary to common sense.

12. Applicable Law and Competent Court

12.1 These Terms are governed by Italian law.
12.2 For any dispute relating to the interpretation, execution or termination of these Terms, the Court of the place of residence or domicile of the User, if located in Italian territory, will have exclusive jurisdiction.

13. Contacts

For any questions or clarifications on these Terms, the User can contact Billiani s.r.l. at the contact details indicated above.

Acceptance of the Terms
The User, by using the website and/or making a purchase, declares to have read, understood and accepted these Terms and Conditions.